These terms are between the merchant and Tau Beauty Inc only. Clover, Fiserv, and their affiliates are not a party to these terms, are not the licensor or provider of TauBeautyPOS, and are not liable for the merchant’s use of TauBeautyPOS. Payment processing on a Clover device is also subject to the merchant’s separate agreement with Clover / Fiserv.
1. Who we are
TauBeautyPOS is software provided by Tau Beauty Inc, a California corporation with its principal place of business in Temecula, California, United States (“Tau Beauty,” “we,” “us”).
“Merchant,” “you,” and “your” mean the salon or business that creates a TauBeautyPOS account.
“Client” means your customer (the person who books or pays for salon services).
2. The service
TauBeautyPOS is a salon booking and point-of-sale system. It may include online booking, a service menu, staff and technician tools, checkout, receipts, reporting, optional text and email messages to clients, and an optional AI phone and text add-on.
In-person card payments may be taken on a Clover Flex (or other Clover payment device) connected to your Clover merchant account. Card numbers are entered on the Clover device, not on our servers. Clover / Fiserv, not Tau Beauty, is the payment processor for those card transactions.
Hardware (including a Clover Flex), a Clover merchant account, and internet service are obtained separately by you and are not included in the TauBeautyPOS subscription.
3. Account and eligibility
You must be able to enter a binding contract (for a California business, typically a person authorized to act for Tau Beauty’s customer entity). You are responsible for users you invite, for keeping sign-in details confidential, and for activity on your account. We may suspend access if we reasonably believe the account is being misused or if fees are unpaid after any applicable grace period.
4. Fees and billing
4.1 Base subscription
- Free for salons processing payments with Clover. If you use Clover as your checkout / card-processing merchant (a connected, production Clover account and device used to take card payments in TauBeautyPOS), the $79/month software subscription is waived. You still need a Clover merchant account and device, and you pay Clover / Fiserv their processing fees under your agreement with them.
- $79/month otherwise, if you are not processing card payments with Clover through TauBeautyPOS.
- New salons receive a 30-day free trial of the software. Toward the end of the trial, if you are not eligible for the Clover waiver, billing for the $79/month plan begins unless you cancel first.
- If your Clover connection ends (you disconnect Clover, the connection cannot be verified, or you stop using Clover as your card processor in the app), the $79/month subscription applies after a short grace period, which we will describe in the product (a short grace period, currently planned as three days). A salon that has already used its free trial does not automatically receive a second trial.
- Prices are in US dollars and are for one salon location unless we agree otherwise in writing.
Software fees for salons that pay $79/month are collected through Stripe on our website. If billing arrangements change, we will update this section. Clover and Fiserv are not the provider of TauBeautyPOS.
4.2 Optional AI Phone & Text add-on
The optional AI Phone & Text add-on is $40/month and is not waived when you use Clover. Unless we change this in a later published version:
- Included each month: 100 minutes of AI phone time and 300 texts.
- Overage: $0.30 per additional minute and $0.05 per additional text, with a $50 monthly overage cap.
- The add-on bills until you cancel it. Canceling the add-on does not by itself cancel the base subscription (if you pay one).
If Clover requires this add-on to be billed through the Clover App Market for merchants who connected through Clover, we will say so in the published terms and in the listing.
4.3 Trials, failed payments, cancellation, and refunds
- You may cancel the software subscription or the add-on in the billing settings (or, if billed by Clover, through Clover’s billing) before the next renewal.
- If a paid software invoice fails, we may keep the salon in a short grace period (planned: three days) and then lock the salon until payment is brought current or you reconnect a qualifying Clover account, as applicable. We will attempt to notify the owner at the email on the account.
- No deposits are required for the software itself. Refunds of software fees, if any, are at our discretion unless the law requires otherwise, and will be described more precisely after counsel review.
- Card processing refunds for your clients (a salon sale refunded on the Clover Flex) are separate and follow your Clover / card-brand rules.
4.4 Taxes
You are responsible for taxes on your salon sales. Software subscription taxes, if any, will be handled as described at checkout or on the invoice. (Stripe Tax is currently planned to be off unless that changes.)
4.5 Processing residuals
Tau Beauty Inc may receive a commission or residual related to Clover / Fiserv card processing for salons we refer or support. That arrangement, if any, is between Tau Beauty and Clover / Fiserv. It does not change the processing rates Clover quotes you unless your Clover agreement says so.
5. Acceptable use
You agree not to: misuse the service; attempt to break in or probe it except with our written permission; use it for unlawful activity; enter or process card data on anything other than a supported Clover payment device when you are using Clover payments; add an unauthorized surcharge in the app; sell or share client or staff personal information obtained through the service except as needed to run your salon and as allowed by law; or send marketing texts or emails without required notices and opt-outs.
Review-request texts, if you turn them on, must not condition a request on a positive review. The product is designed without review gating; you must not add gating yourself.
6. Client messages
If you use SMS, email, or the AI add-on to contact clients, you are responsible for consent, content, and honoring opt-out (including STOP for texts and unsubscribe for marketing email). Templates can be customized. We provide tools and default “Reply STOP to opt out” language; we are not your lawyer for TCPA or similar laws.
7. Privacy and data
Our collection and use of personal information is described in the <a href="/privacy/">Privacy Policy</a>. We process salon and client data to provide the service, as your service provider. We do not sell client personal information.
You remain responsible for your own privacy notices to your clients and staff.
8. Card payments and PCI
When Clover is connected, cardholder data is collected on Clover’s device and processed by Clover / Fiserv. TauBeautyPOS sends sale amounts and receives results (such as approved or declined, and limited details such as card brand and last four digits). We do not store full card numbers or CVV.
You must use Clover only in an attended or semi-attended setting, as Clover requires. You are responsible for your Clover merchant account, device, receipts, batch close (Clover’s automatic close if you do not close a batch yourself), and disputes.
9. Service level and changes
The software is provided as a hosted service. We will use reasonable efforts to keep it available, but we do not guarantee uninterrupted service. We may change features, as long as we do not materially reduce the core booking and checkout functions without notice, except where we must change them for security, law, or a processor’s rules. We may update these terms; material changes will be posted with a new effective date and, where appropriate, notified by email. If you continue to use the service after the effective date, you accept the updated terms. Changes to App Terms that are used in a Clover listing will be submitted to Clover before they are published, as Clover requires.
10. Intellectual property
We and our licensors own TauBeautyPOS, including the software, design, and documentation. You receive a limited, non-exclusive, non-transferable right to use it for your salon during your subscription or waived period. You keep ownership of your salon data (menu, bookings, tickets, client records you enter). You grant us a license to host and process that data solely to provide and support the service.
11. Confidentiality
Each party will protect the other’s non-public business information and use it only to perform under these terms, except for information that is public, independently developed, or required to be disclosed by law.
12. Disclaimer
Except as expressly stated in a signed writing, the service is provided “as is.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent allowed by law. We do not promise that the service or a third-party processor will be error-free or that you will achieve any particular sales result.
13. Limitation of liability
To the extent allowed by law, Tau Beauty Inc will not be liable for lost profits, lost data, or indirect, incidental, special, or consequential damages. Our total liability for claims arising out of the service will not exceed the software fees you paid us in the three months before the claim (or, if you paid no software fees because the subscription was waived, one hundred US dollars). These limits do not apply to liability that cannot be limited under California law, or to our willful misconduct. This section does not limit Clover’s or Fiserv’s liability, if any, under your separate agreement with them.
14. Indemnity
You will defend and indemnify Tau Beauty Inc against claims arising from your salon operations, your handling of client data, your messages to clients, your tax or payroll practices, or your misuse of the service, except to the extent a claim is caused by our willful misconduct.
15. Term and termination
These terms start when you create an account and continue until the account is closed. You may stop using the service and cancel in billing settings. We may terminate or suspend for material breach, unpaid fees after grace, or legal risk. After termination, we will retain or delete data as described in the Privacy Policy. You should export records you need before you close the account.
16. Government requests and law
We may disclose information when we reasonably believe the law requires it. The service is intended for salons in the United States (initially). These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Courts in Fresno County, California, will have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.
17. Contact
Tau Beauty Inc
Temecula, California, United States
Email: [email protected]